Our Covid-19 safety measures and services

Dear Guests,

Our daily aim has always been to preserve and promote health - even in volatile times like these. The current situation shows us how important it is to strengthen, protect and care for our most valuable asset - our health.
That is why it is all the more important to us to be a place where you are fully looked after, can let yourself go and enjoy a unique, trusting atmosphere.
With the increasing number of infections all over Europe, the requirements of the Austrian government and health authorities for the coming autumn/winter will again become much stricter. You can rest assured that we have taken all the necessary precautions and are making every effort to make the process as safe as possible for our guests and staff.

We have therefore summarised all measures and services for you:

Travel to and from Austria:

Starting on 25 September 2020, the German government has issued a travel warning for Tyrol. In general, German guests will still be allowed to travel to Tyrol. However, a negative COVID 19 test must be presented upon re-entry to Germany. For guests from countries with a travel warning for Tyrol, we therefore offer a free PCR test before departure.

Testing facilities at Lanserhof Lans:

For the general safety of our guests and staff, we ask you to bring a negative PCR test with you on arrival at Lanserhof Lans. This test should not be older than 72 hours at check-in. You will then be able to move freely around the facility from the first minute you arrive and enjoy your stay without worrying about mouth and nose protection. PCR tests are often offered at airports, and there are also so-called drive-in test stations in many regions and cities. If it is not possible for you to bring a negative PCR test with you on arrival, we can perform a quick test on site. However, we must point out that in this case you must remain in your room in "mini quarantine" until you receive the (negative) test result. We are happy to guarantee that you will receive the test result on the day of your arrival if you arrive before 18:00. If you arrive after 18:00, the result may take until the next day in the morning. The cost of the test is € 150.00. Lanserhof employees are also tested regularly and wear additional mouth and nose protection for your protection or, in the medical area, FFP-2 masks.

Cancellations:

Bookings can be cancelled free of charge. On request, we will refund any payments made in advance.

If you have any further questions, we will of course be happy to assist you at any time. Please contact us by e-mail or by phone at +43 512 38 666 0.
Sincerely,

The Lanserhof Lans Team